All Testimonials
I couldn't ask for more. I ordered my stuff and got it later that week. Saved quite a bit of money compared to other sites so I'm very satisfied.
Low Prices, Top Notch Customer Service, and Quick Delivery
Drum Factory Direct beats out many of the other usual online music gear moguls in giving the lowest price. When DFD's price isn't the lowest, they don't give you the runaround and do a match. Other vendors make it a hassle for me to get a match, and I don't have time for that. DFD wants your business and they want to keep it. I get responses quickly from Customer Support that actually make sense and show me that they're reading the email as well as answering my question! Their products go off the shelf quickly making ground shipping overnight (for my hardware case; lifesaver). I wish they would also dabble in bass guitar gear...
I've purchased a range of drum parts from DFD, and have been consistently very pleased with their prices, range of products, and their excellent customer service. They also offer the best shipping costs for me as a non-U.S. buyer. I've dealt with a number of suppliers but I keep coming back to DFD.
You guys are rippin'!!!! Thank you very much for the fast and awesome service. I will definitely spread the drum factory word. Thank you and have a great weekend, Chuck
I just received my order, which was expedited very quickly! The products that I received were excellent quality! Just wanted to let you know that it is a pleasure to do business with your company. Please keep up the good work! Thanks so much. Andrew
Matt, I got my shipment yesterday. You are awesome man, thanks for going over and above your job duties. I appreciate your excellent service. This my first order with you guys and certainly won't be last. You guys rock! Lee
You guys are the best on the net..super fast shipping and never messed up my DETAILED order...Thanks so much for Existing.. KLOPS
You guys are FAST! (Hear that Precision Drum?) Thanks so much! Mark
I'm on my 6th order and 'am confident that it will be processed as efficiently as the previous five. Good work guys and well done.
Hello, Just wanted to say "Thank You!" I made my first order recently and was thoroughly impressed with not only the quality, but that the order arrived on time! I look forward to making more purchases through your company and the joy of not having to deal with Guitar Center anymore!! Kind Regards, Rodney B