All Testimonials

your service is first rate

Just wanted to say thank you so much for the quick shipment of my tension rods. I have my new bass drum up and thumping!

I tried to order from two other online drum building websites. They both said that my order was too small to bother with and they wouldn't waste the time.

I will from this day forward, only do business with you guys. You have won over a customer for life.

Best,
Lee

fast shipping, great service

My hoops I ordered have arrived as you said, wednesday , today, intact. I'm looking forward to putting these on my old girl i have been revamping.

Superb service !! Faster and more reliable than anybody i have dealt with here.

Cheers :-)

Daniel.

DFD rocks!

Wow,

Thanks for the fast delivery!

If this was ebay, you'd be getting full marks.

Many thanks, since you sell the Cannon lugs singly you saved me buying 12!

Regards

Thanks DFD!

Thank you. Love the stand, and your great customer service.

Great Stuff and Prices

I got the do-it-yourself electronic drum bug and decided to use new maple hoops. There were several websites offering drum hardware but DFD had the best prices, and the ease of ordering the extras, such as screws for lugs and mounts, was efficient and easy. I'll use DFD for all future drum builds.

Sevice!!!

These guys are AWSOME!!! You order parts and they actually show up at your door.. And quickly... Thank you so much.. mike

Claus.DK

Well, in short: Thanx Matt ! i have received my "stuff" (some time ago;-) and are extremely happy and thankfull. Excellent service, also for us in the EU ;-) Best Wishes: Claus (Denmark)

Mid East 16" Crash-Woo-Hoo!

10-1-2010 Matt, your service is a model of what customer service is all about. My first purchase was the Mid East 16" crash cymbal. First of all, I was rather hesitant of ordering an unknown, and exiting, seller to boot. The cymbal itself is made by a lrger Turkish maker that produces their own lines as well as selling to others as "stencil" maker. This is a B-20, hand hammered crash and it is a wonder to play. Where else can you buy a NEW quality cymbal for less than $100? I realize it is on clearance, but this would still be a great deal at the street prices. I paid 78.64, including shipping, and it arrived in record time. Matt, you are a great guy and I commend your effort and personal service. I had questions and concern, but you assured me this was the best deal going and I agree. It was, out if the box, a bit stiff. After a few days of some malletts and sticking for a few minutes every day for a week or so, it broke in very nicely. Opens up fast, speaks clearly, crisply and washes out quickly with no undesirable over-tones. I will be buying the other two to complete the set. I only wish I could get the hats' to go with, but they do match nicely with my 15" Dream Bliss hi-hats....John M.

You guys rock!!!

I found your site by accident while searching for drum hoops on the internet. I have to write and tell you what a fantastic pleasure it has been doing business with you!!!
I have ordered two sets of hoops and the orders were delivered in lightning fast speed as well as a quality product. They made my drums sing!!!
I will recommend you to ALL my drummer friends from now on. What a pleasure!!! Oh and your prices are awesome as well. Glad I found you guys!!!

Bob

Awesome!

Hi Guys! I've used Drum Factory Direct twice now for drum parts and acrylic shells. Unbelievable value and service. I live in the UK and the delivery times have been fantastic. A great selection of parts here that I can't praise highly enough. Saving up now to order more parts to make a 12"x7" snare and customise a 14" that has been looking tired!! Keep up the great work and thakyou!!!!!!!! Best Wishes Steve Wilson