All Testimonials

drum parts

Hey, I just got my drum parts, they look awesome! great service and good quality. It was really nice to buy from you and i ill do it again. Regards, Nicolas

A big thanks

Hey guys, Just wanted to thank you for delivering our order. We really appreciate your professionalism and promptness! We're currently working on building our own stand-up bass drum, and are going to finish the project today! Thanks again for your help! -Josh

simply awesome

Thanks. This is the third order I've placed with your company. All of my transactions from Drum Factory Direct have been super smooth. Your prices, variety of parts, service and website are the best. Thanks again.

order followup

Just advising that I have now received the drum heads recently ordered and I must say how pleased I am with the service you provide, right down to the personalized thank you on the shipping note. The heads arrived in perfect condition and I will enjoy using them. Thank you so much. Kind regards Jarl

order update

I just wanted to thank you. Just got my order. Prices were great, shipping was fast, quality is awesome. I'm super psyched! Thanks again. Mark

you guys are excellent!

Thank you, the order just came through. excellent customer service, we will be doing a lot of business

thanks for everything

Dear DFD: Thanks Again, for the fast and friendly service. Your selection is vast and your prices Rock! You guys are simply - Fantastic! Sincerely, Jeff

I love DFD!

Hey DFD: You guys truly are the best! These are my first snare builds but I have been drumming for 43 years and collecting snares for the last 10. Researching all of the suppliers out there, I had no clue who could provide the kind of service I wanted so I tried you and four of your "competitors" for different build components. Well Matt and the rest of the crew at DFD - you are the cheese!!!! The orders are shipped same day, accurate down to the TR washer and your prices cannot be beat. So much so, I cancelled a pending order with one of the other guys who could not deliver and resubmitted to DFD. You win. I love you guys and you will get my business in the future. Keep it up, eh! Kyle in Calgary, Canada.

service is the best

Oh wow, Thank you! I must say I love your business, and you clearly have the best customer service around!

skins arrived

Hi Matt The skins came today and the drum will soon sing. Thanks for rectifying the situation and such good customer service. Take care, -Ed