All Testimonials
Hello, I am simply blown away by the service and product quality. Thank you so much. -Dan
Just a THANK YOU for the great customer service! The final two lugs from my order arrived quickly and look terrific. Best Regards, Dave
Hi Guy's Package arrived safely today. Thank's very much for your prompt delivery and excellent service. The strainer has been fitted to replace an older one on my WorldMax Brass Piccolo and will be gigged on Sat night at a club in Birmingham. Thanks again , guy's , I will no doubt be in touch soon. With best wishes Bob
Thank you Matt. Got it all today, I appreciate all yur help!! U should be Employee of the Month for your Dedication!! Feel free to show this to your superiors! I will gladly explain in Detail your Up and Beyond Performance to them!!! Ron
A big thank you to everyone making it happen @ drumfactorydirect.com, all other drum websites fail to compete with your customer service, inventory/product availability, prices and shipping speeds. I will highly recommend you to every drummer I know. Love, Big John
Hi! First, it's great to see that there is a distributor of drum parts and accessories that meets the stringent criteria that I've set for online retailing: 1. No flashy ads or stupid pop-ups; a low pressure shopping environment 2. A website that is laid out to make locating what you want it's first priority, not looking 'cool'. 3. Great prices and no minimum order! 4. No nonsense shipping options that are easy to understand. Coming from someone who works in a warehouse that supports an online retailer, I'm very happy to say that you guys have rocked my world so far, and I'll definitely be buying from you again soon. When it comes time for me to build my new kit, you guys are going to be my go-to.
(Good issues!)I just unpacked a shipment from you. Everything with my transaction went perfectly. Thanks very much for your prompt service! I will be shopping with you again in the future when I need more drum toys. Have a great day! Brian
Hi, After receiving one of your "now it's in stock" messages, I ordered a medieval psaltery from you on 9/27/11 and received it on 10/4/11 (exactly when you said it would arrive). It arrived in excellent condition and I'm now enjoying fooling around with its delicate sounds (I bought it as an antidote to all the violent stuff you hear on the streets in San Bernardino, CA). Thanks for your excellent service. Jim
You guys have got to be the fastest shipping on the internet!!! I will order from you guys every time I need something. Thanks a lot.
I received my order today!!! Just wanted to say thank you and keep up the good work. Your prices are great and the service is even better. Matthew
